CSI ANNUAL REPORT 2015
The annual report for 2015 is now ready. We hope you will find it interesting and informative. Enjoy!Read more »
CSI Advisory Board member wins the Journal of Service Management's 2015 Robert Johnston Outstanding Paper of the Year Award
Dr. Keiningham received the award for his paper titled "Perceptions are Relative: An Examination of the Relationship between Relative Satisfaction Metrics and Share of Wallet."
CSI disputas: Birgit Andrine Apenes Solem
Birgit A. Solem disputerer for doktorgraden med avhandlingen «The process of customer brand engagement in interactive contexts: Prerequisites, conceptual foundations, antecedents, and outcomes».Read more »